Find errors. Recover costs. Take back control.
Telecom invoices are notoriously complex—stuffed with fees, taxes, and terms that are easy to misapply and even easier to miss. Errors, overcharges, and unauthorized billing can quietly drain your budget unless you’re actively looking for them.
Calero’s Telecom Auditing and Dispute Management services automate the invoice review process, catch what others miss, and put money back in your budget—without burying your team in spreadsheets.
Telecom Auditing: Your Financial Defense Strategy
Telecom providers don’t audit themselves for your benefit and your AP team doesn’t have time to comb through thousands of line items each month.
Calero’s telecom auditing tools automatically reconcile charges, flag issues, and manage disputes end-to-end, so you don’t have to.
Identify Discrepancies
Uncover recurring overcharges and errors by comparing your invoices to their contracts
Dispute Overcharges
Enforce terms and pricing from telecom vendor contracts
Get Money Back
Recover historical overspend with full audit trails of overpayment
Telecom Auditing & Dispute Management Services
Don’t just review invoices. Automate the entire process, from initial discovery through to dispute resolution.
Automated Invoice Reconciliation & Alerts
Our solution automatically reconciles every invoice against your inventory, MACDs (Moves, Adds, Changes, Disconnects), and contract terms. When something’s off, you’ll know—immediately.
- Automated Reconciliation: Every charge is validated against what was ordered, delivered, and contracted.
- Customizable Alerts: Set business-defined thresholds that trigger alerts for unusual billing scenarios or specific charge descriptions.
- Protection Against Overcharges: Stop unauthorized billing in its tracks before it becomes a recurring cost.
Telecom Variance Management
Track every connection from install to invoice. Eliminate “zombie” services and align every telecom asset with a cost center and contract.
When a variance is detected, the system notifies your invoice analyst in real-time. From there, the workflow kicks in:
- The analyst evaluates and resolves or escalates the issue
- If escalated, Calero’s telecom auditors dig in and manage the dispute lifecycle
- Once validated, the credit or adjustment is posted to the correct account
Your finance team gets full transparency and zero surprises.
Customized Notifications
Control how and when you’re alerted. Customize notification frequency and choose whether alerts are sent before or after disputes are initiated—so you’re never caught off guard.
Automated Dispute Management
Telecom auditing can’t end with discovery. You need a full dispute management engine that ensures every claim is tracked, resolved, and recovered to prevent future overpayment.
Our platform tracks issues from initial flag to final credit—giving you complete oversight across vendors, services, and projects.
- Detailed Tracking: View disputes at both high-level and granular levels (down to the USOC if needed).
- Customizable Workflows: Adapt dispute workflows to align with your team’s process.
- Summary Reporting: See metrics like open vs. closed claims, amounts recovered vs. denied, and dispute aging to keep vendors accountable.
Real-Time Progress Tracking
Stay in the loop as every dispute evolves. Calero keeps dispute records updated with new information, statuses, and financial outcomes. Summary dashboards give your team visibility into realized savings, dispute resolution trends, and optimization opportunities—so you’re always audit-ready.
Audit With Confidence
When you manage thousands of invoices and millions in spend, small errors become big liabilities. Our automated platform and expert auditors help you:
- Catch hidden billing errors early
- Eliminate overpayments and billing abuse
- Recover lost costs through proven dispute workflows
- Establish a consistent, scalable audit process
- Improve vendor accountability and reduce financial risk
We don’t just promise savings, we show you where it’s hiding.