Mobile Device Lifecycle Management Made Simple

Simplify procurement, ensure policy compliance, and reduce off-contract orders through a single, self-service mobile portal.

Access procurement activities including:

• New device orders
• Device upgrades/replacements
• Back orders and stock checks
• Plan/feature changes
• Carrier ports
• Suspend and restore service
• Service terminations

Prepare and deliver devices for immediate use, including pre-loading of apps, configuration options and customized packaging for a tailored, fresh out-of-box experience.

Calero partners with TRG Solutions to manage your mobile device lifecycle—from deployment to retirement internationally to ensure new devices are ready for immediate use upon arrival.

Services include:

• Configuration
• Tagging
• Shipping
• Kitting
• Activation

Get upgrades and enhancements delivered directly to devices and end user services. Support is tailored to your organization’s specific incident types and approval processes to swiftly resolve end-user help tickets.

Service Desks helps with:

• Activation
• Recent purchase exchanges or returns
• Device warranty and request management
• Phone number changes
• Email setup

Ensure mobile security and adherence to operational and regulatory policy controls though unified endpoint management(UEM) support.

Maintain mobility compliance for:

• Account creation & registration
• Enterprise wipe, Device locate & lock
• Deployment of applications
• Quarantining devices
• Device folder moves (MACD).
• Escalated application deployment issues
• Troubleshooting of Application catalogs
• Schedule/push application & OS on a configurable schedule

Track and manage your contracts, automate receipts, validate invoices, and pay your bills.

Control your mobile expenses using:

Plan Optimization on approved plan changes with carriers to ensure alignment with expected savings
Zero Usage Lines determine if subscriptions are still required or if they can be terminated
Identify Leavers and mobile subscriptions allocated those who have left your organization
True Up quarterly audits to monitor pool consumption
Individual Self Optimizing to validate that the correct tariff was applied based on the users’ consumption

Reclaim decommissioned devices with global reverse logistics repositories. Regionally based device depot facilities handle receipt of devices, triage them based on age and condition, wipe them through industry standard procedures, and put them back into your spare pool for future use.

This process ensures sensitive and confidential data is sanitized and/or disposed of in a manner that leaves data unrecoverable.