Managed Mobility Services & UEM for Enterprises
Champion your mobility estate with an in-house managed mobility services team ready to help you streamline your mobility management and save your team time.
Take the Driver’s Seat in Your Mobility Estate
Order Devices
Swiftly handle various order types, including activations, upgrades, and carrier porting requests within a single, easy-to-use portal.
End users have access to high-touch experts that coordinate device activation, address user concerns, and update order workflows.
Configure and strictly adhere to your corporate mobile policies and carrier practices, including PCI-compliant credit card purchasing.
Get Support
Get upgrades and enhancements delivered directly to your devices and end user services with expert support tailored to your organization’s specific incident types and approval processes.
Oversee device management with Unified Endpoint Management Tier 1 and Tier 2. Ensure device security compliance and day-to-day device support.
Analyze Expenses
Control and forecast expenses with PowerBI-powered analytics that show clear paths to inventory visibility, optimization, and savings.
Take action on low and zero-usage devices, devices still attributed to leavers, high-usage devices, devices over the attributed cost threshold, and more.
Deploy Faster.
Support Smarter.
Retire Cleanly.
With your mobile workforce at the center, globally positioned device logistics centers empower you with a configurable program—built to flex around your mobility estate and drive performance on your terms.
Forward Logistics
Get devices prepared and delivered for immediate use, including pre-loading of apps, configuration options and customized packaging for a tailored, fresh out-of-box experience.
Reverse Logistics
Our logistics offerings extend to bench repairs, recycling and evaluation of damaged devices (cost of repair vs replacement), all in respect to environmental sustainability practices.
Inventory Spare Pool Management
Enable rapid replacement of mobile devices based on your pre-determined thresholds with hot spares & exchange programs.
Manage spare pool devices via customer-approved replacement orders and automated approvals, service-based Moves, Adds, Changes, or Disconnects (MACDs), carrier activations, or monthly inventory reconciliations.
Mobile Expense Management Services
Streamline wireless invoice data gathering and collaborate to conduct strategic audits, optimizations, and dispute management.
Identify and dispute activation and early termination fees with vendors to uncover savings opportunities within your mobile estate.
Escalate unresolved disputes as needed and have confidence when pursuing approved savings initiatives with vendors.
Do More with Managed Mobility Services
See how you can uncover mobility optimization, streamline mobile device and accessory procurement, and achieve significant savings with Mobility Management.