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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

Telecom Benchmarking: Find the Right Rates with TrueSense™

Updated August 29, 2022 How will you ensure that you are getting the best possible rate for your organization’s telecom service provider? More importantly, where do you s.

Continuing Innovation in Customer Service: An Interview with the New Calero VP/G...

Michael Fameli joined Calero in November 2021 as VP/GM, continuing the momentum of enhancing our customer experience. Michael is an experienced enterprise leader and brin.

Security in TEM: An Interview with the New Calero VP of Information Security & C...

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global secu.

Key Lessons from SD-WAN Migrations

Is your organization looking to make a digital transformation in the upcoming year? In recent years, we have seen a trend where all traffic is moving to the cloud. Accord.

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text an.

5 Ways to Prepare for the Microsoft Office Price Hike

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capab.

Budgeting Considerations for 2022

With only one quarter left in the year, it’s the ideal time to check technology spending and make a new budget to set your company up for success in 2022. With the rise o.

UCaaS: Understanding the New Face of Call Accounting

Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information .

Call Accounting 2.0: Hybrid Solutions Blending UCaaS and Legacy Communications D...

Updated January 19, 2022 The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migratio.