Managed technology to give you greater visibility, control, and optimization.

Oversee the entire lifecycle of your enterprise mobility suite with managed mobility services.

Enable efficiency with a comprehensive enterprise telecom management solution.

Take control of your network transformation with UCaaS management.

Automate and streamline to ensure clarity, control, and compliance of your market data.

Explore our library of content curated to give you a deeper understanding of our managed technology solutions.

Access the latest articles on industry trends and insights on SaaS management, managed mobility, unified communications, and telecom management.

See the latest in managed technology news and innovation with our monthly Bytes newsletter. Get announcements, blogs, podcast episodes, and more!

Join the discussion on the latest managed technology topics, trends and innovations with the Dare to Innovate podcast.

Offer your enterprise clients a leading, unified managed technology solution.

We simplify the complex and forge the path to visibility, control, and optimization for your ever evolving managed technology needs.

Ensure end-to-end safety and compliance with the most secure technology expense management solution on the market.

Got questions? We've got answers! Get answers to the most commonly asked questions about our managed technology solutions.

Reduce e-waste and promote efficient use of business resources with the only true sustainable managed technology solution.

Meet our industry innovators! They are focused on simplifying the managed technology experience to drive efficiency and cost savings.

Access the latest news and press release content from Calero.

Ready to take the next step? See our managed technology solutions in action. Book your personalized demo today!

Consider Calero for your upcoming RFI/RFP. Let us know how we can help.

Bring your unique experience to an innovative, growing company. Join our team today!


Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.


Securing Business Continuity and Innovation in Technology Expense Management

With rising technology costs, supply chain issues, and global security threats, enterprises must evaluate their business continuity plans to prevent disruptions in business and stay on top of innovation so they are not left behind in the technology dust. If a network goes down unexpectedly, or there’s a cyber-attack, companies are exposed to enormous risk that can affect their reputation and bottom line.

We will explore a few ways that a Technology Expense Management (TEM) solution can help reduce IT risks and minimize daily technical issues to ensure smooth and efficient business operations.

Business Continuity Planning & TEM

As defined by Gartner, “Business continuity planning (BCP) is a broad disaster recovery approach whereby enterprises plan for recovery of the entire business process. This includes a plan for workspaces, telephones, workstations, servers, applications, network connections and any other resources required in the business process.”

To prevent emergency situations, like an interruption in phone or internet service, it’s crucial to have a continuity plan in place. A TEM solution can help in the following areas:

  • Maps your entire network of assets to visualize discrepancies and quickly manage and resolve problems
  • Tracking and maintaining accurate asset inventory leading to better decision-making and planning
  • Ensures all invoices are paid on time to prevent accounts from being disconnected due to a missed payment
  • Reviews and resolves account level charges, balance forwards, and past due amounts, so that a carry-over balance doesn’t lead to suspended service
  • Stabilizes spend and prevents unexpected charges from occurring on invoices to prevent missed payments, which could also lead to disconnected service

Managed services help enterprises stay at the forefront of innovation in tech by trusting industry experts to work smartly instead of trying to solve it internally with hard, manual work. Using advanced data and analytics, a good TEM provider is able to forecast and predict needs, access and work with vendor disputes, and implement a cost savings plan across the organization.

The benefits of TEM go beyond just risk mitigation. It allows for a comprehensive approach to technology expense management, whether that’s providing visibility of inventory, control of your technology estate, or optimization of expenses.

Securing Network Information

From an innovation perspective, companies must keep their networks and devices current to prevent security risks and ensure employee access. TEM solutions have all of the asset, inventory, and billing information at their fingertips, which allows them to choose the best devices and vendors, navigate supply chain issues, and support the latest IT infrastructure.

If a network goes down, enterprises risk losing EBITDA and maybe even customers due to poor health. Imagine you are about to check out at a store and the point of sale (POS) system stops functioning. Your only option is to pay with cash or not make the purchase, effecting guest experience, sales, and company reputation. Having a TEM solution both prevents this and quickly solves any unexpected outages.

Planning the Future with TEM

Beyond basic expense management and cost savings, TEM helps secure the future by preventing technology disruptions in business. Staying online has become increasingly important in our fast-paced digital world, where e-commerce and consumer transactions are happening every day. Not only does TEM help with continuity planning, but it also helps enterprises stay at the forefront of innovation each and every day.