<img src="https://secure.leadforensics.com/772.png" style="display:none;">

Seamlessly manage all Software-as-a-Service usage and costs across your entire enterprise.

Gain clarity and control of your entire spend lifecycle through a single easy-to-use platform.

Empower mobile users around the world and manage the full device lifecycle.

Automate and streamline to ensure clarity, control, and compliance of your market data.

Take control of your network transformation with UCaaS management.

Gain visibility, control, and optimization of your entire estate with technology expense management.

Browse our library of content curated for professionals involved in managing or purchasing technology.

Access the latest articles on industry trends and insights for telecom, mobility, unified communications, and SaaS.

Access the latest news and press release content from Calero.

Access the latest event related content from Calero.

Listen to the Dare to Innovate podcast, discussing technology industry topics, trends, and innovations.

Offer your enterprise clients a leading, unified technology expense management solution.

We simplify the complex and forge the path to visibility, control, and optimization for your ever evolving technology needs.

Ensure end-to-end safety and compliance with the most secure technology expense management solution on the market.

Got questions? We've got answers! Get answers to the most commonly asked questions.

Reduce e-waste and promote efficient use of business resources with the only true sustainable technology expense management solution.

The industry innovators focused on innovating and automating to simplify recurring expense management.

Skip the generic discovery call, see our solution in action.

Consider Calero for your upcoming RFI/RFP. Let us know how we can help.

Bring your unique experience to an innovative, growing company. Join our team today!

banner

Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 MIN READ

MACD Activity: Why it Helps Companies Save Time & Money

In the IT asset lifecycle, Move, Add, Change, Disconnect (MACD) describes a set of tasks that technology departments regularly perform to keep products and services up to date. The acronym stands for the following:  

  • Move: Transfer products or services to another location.  
  • Add: Add new products or services.  
  • Change: Change products or services to a new or updated version.   
  • Disconnect: Remove existing products or services that are no longer needed.  

MACD management is a fundamental part of Technology Expense Management because it helps companies streamline the IT asset lifecycle by keeping track of equipment and services and keeping them up to date.   

How MACD Impacts Inventory and Business 

With frequent business changes, it is challenging to track inventory needs in-house. There are several different scenarios when an employee may require additional technology equipment and service packages:  

  • An employee joins a company or leaves a company  
  • An employee requires additional or upgraded services for their job  
  • An employee gets transferred to a different department 

In an enterprise environment, products and services are often added or disconnected on a daily basis, making it necessary to have a system to track and manage all of the moving parts and implement best practices when it comes to expense management.  

For example, if an employee with a company cell phone and unlimited data plan leaves their job, there must be a process in place to disconnect the plan quickly and efficiently. Otherwise, the company will receive an unnecessary charge on the next billing cycle. Charges like this can add up to wasted money over time and affect the bottom line.  

The Benefits of MACD Management  

For enterprises looking to maximize their time and resources, there are several benefits to using a MACD management service:  

  • Bill reviews are completed based on MACD activity to ensure services were assigned to the correct bill. This includes effective end date for disconnects, begin date for installs, and inventory changes such as bandwidth increases.  
  • Contractual agreements are captured to ensure services are billed correctly.  
  • Cost savings driven by price shopping and comparison for new services, even prior to implementation.  
  • Order progression tracking to ensure deadlines are met and prevent costly expedited requests. 

Managed Service: An All-in-one Platform  

Managed Services offers an all-in-one solution for enterprises with complex technology infrastructure. Technology stakeholders must manage service contracts, invoices, and keep track of the allocation of equipment and services, which is difficult to manage in-house. To successfully navigate this landscape, enterprises need a professional team who knows the ins and outs of expense management and can find the most savings over time.   

Doing this work in-house may appear more affordable, but when you factor in the cost of an employee’s time and the oversights made due to lack of time and resources, it becomes more economical to hire a professional. In fact, large enterprises have seen cost-savings in the millions by using a MACD management service.  

The Lifecycle of TEM  

It’s important to think about the entire lifecycle of technology expense management when choosing a provider. This includes invoicing to data analysis to tracking inventory, audit provisioning, payment processing and reporting. A TEM platform can track, communicate, report, attribute, and provide status updates of the end-to-end process.  

A full-service expense management provider not only handles the drudgery of invoice processing, but they can dispute billing errors and manage inventory as it relates to MACD. By outsourcing TEM to a team of experts, technology stakeholders save time, money, and valuable resources within the enterprise.