Enterprises often manage their mobility expenses, including devices and calling plans, separately from more traditional telecom expenses such as fixed line assets, carrie.
Recent posts by Matt Maloney
Why your Call Accounting needs UCaaS and your UCaaS needs Call Accounting
UCaaS apps such as Zoom, Microsoft Teams, and RingCentral have become commonplace across the business environment. UCaaS has become business critical services and is now .
SaaS Management vs. Expense Management: How to Optimize SaaS Costs
SaaS applications are everywhere in today’s business environments. Their proliferation has helped to change the way we work, providing colleagues and customers with more .
7 Things You Need to Know When Evaluating a UCaaS Provider
Thanks to the work-from-home movement, more employees, customers and business partners are now accustomed to leveraging UCaaS tools as part of their normal workflows. How.
Mistakes Made with Microsoft Teams and Zoom Calling Plan Implementations
The business environment has undergone numerous recent transformations, including the decoupling of person-to-person communication from traditional telephony platforms. P.
5 Ways to Prepare for the Microsoft Office Price Hike
Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capab.
Call Accounting 2.0: Hybrid Solutions Blending UCaaS and Legacy Communications D...
Updated January 19, 2022 The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migratio.
Top 3 Challenges of Managing Enterprise SaaS Spend
Updated January 19, 2022 Large businesses are increasingly realizing they have a major problem around SaaS spend management. The use of cloud subscription services is goi.
The UCaaS Enterprise Spend Black Hole
Many enterprises are struggling to understand where they are spending their SaaS dollars from Cloud Communications (UCaaS) solutions such as Zoom, Teams, RingCentral, and.