Simplify your unified communications management experience with a single platform that offers a centralized view of all your cloud communications applications, including Zoom and Microsoft Teams, giving you comprehensive insight into your entire unified communications estate. Access real-time data, including call detail records, license utilization, cloud spend, and cloud cost analysis, to help you consolidate and organize company resources.
Integrates with ALL major vendors including Zoom, Microsoft Teams, and Webex
Direct integrations with the major unified communications providers, including Teams, Zoom, and Webex uncover your entire enterprise UCaaS estate within minutes, instantly giving you granular user information and usage analytics
Recognized and available via the Zoom Marketplace
Simple, easy onboarding within minutes with zero implementation or maintenance effort
Quickly realizes overspending and underutilization with license tracking software
Identify and action zero and low usage, plan optimization, and leavers
Application asset management tools allow users to store and track application usage and license costs, keeping you from going back to your vendors for additional software licenses that you don't need
Understand demand and growth of your cloud communications to negotiate the best contracts
Modernized call accounting software tracks call data through smart UC automation
Manage your UCaaS providers like any other PBX with call detail records (CDRs) linked directly to their respective users and cost centers, providing in-depth visibility into call tracking data and software license usage
Automate your DID management and the collection of your cloud communications data
Quickly access historical call records when you need them while ensuring user compliance with internal policy management
Look beyond UCaaS to identify redundancies and functional overlap within your technology estate
Rationalize vendors based on unified communications usage and associated location
Identify functional overlap to strategically combine spend across UCaaS solutions, managed mobility, and fixed telecom
Easily manage all your cloud communication providers within a single IT software asset management solution
Cloud cost monitoring and call billing solutions help you track your invoice lifecycle
Gain immediate context and insight through existing HRIS integrations
Efficiently distribute charges across cost centers and personnel, down to the lowest level of available billing detail
Manage the full invoice lifecycle for fixed and variable spend
Analytics module helps you manage your enterprise UCaaS spend and cloud costs
Configure and share dashboards with your team using Power BI embedded directly into the platform
Gain actionable insights with detailed spend and usage reports to identify outliers and optimize your unified communications applications
Cloud spend optimization tools provide predictive analytics reports, allowing you to forecast future cloud spend through comparative user data and identify potential call plan overages
Single Click Application Connector
Call Detail Record Tracking
Granular Insights and Application Data
UCaaS Performance Monitoring
Centralized location to manage your application data
Real-time usage and cost allocation metrics
Configurable cloud expense management dashboards
Self-service and self-certification to share data with team members
Smart automation aids in call plan right-sizing and real-time consumption management
Advanced analytics with usage and ROI metrics
Provision and deprovision licenses automatically
HRIS integrations for easy onboarding and offboarding
Ensure that you are adapting to the evolving communications environment and increase your organization's agility through network transformation.
“Unified communications” (UC) refers to the collective suite of products and services used by organizations to facilitate internal and external business communication. These services include instant messaging, voice calls, video conferencing, desktop sharing, and even the displayed availability status of an end user. Unified communications can be on-premise at an organization or hosted by a service provider (UCaaS).
Unified Communications as a Service (UCaaS) refers to a cloud-based (SaaS) platform that provides communication services, such as chat, voice calls, and web conferencing, to businesses for their employees. UCaaS solutions are hosted by the service provider, such as Microsoft, Cisco, and Zoom, rather than maintained on-premises at the organization using these services. Typically, companies pay for a set number of UCaaS licenses each month from their chosen provider on a subscription model.
Calero can integrate with virtually any UCaaS application, including major enterprise platforms such as Zoom, Microsoft Teams, RingCentral, Cisco Webex, Google Voice, and more.