Gain visibility, control, and optimization of your entire estate with technology expense management.

Enable efficiency and visualize your entire telecom estate from procurement to payment with a comprehensive enterprise telecom management solution.

Oversee your entire enterprise mobility suite from cost optimization to device lifecycle management with managed mobility services.

Take control to optimize your software license estate with the unmatched visibility of an industry-leading SaaS management platform.

Take control of your network transformation with UCaaS management.

Automate and streamline to ensure clarity, control, and compliance of your market data.

Explore our library of content curated to give you a deeper understanding of our managed technology solutions.

Access the latest articles on industry trends and insights on SaaS management, managed mobility, unified communications, and telecom management.

See the latest in managed technology news and innovation with our monthly Bytes newsletter. Get announcements, blogs, podcast episodes, and more!

Join the discussion on the latest managed technology topics, trends and innovations with the Dare to Innovate podcast.

Offer your enterprise clients a leading, unified managed technology solution.

We simplify the complex and forge the path to visibility, control, and optimization for your ever evolving managed technology needs.

Ensure end-to-end safety and compliance with the most secure technology expense management solution on the market.

Got questions? We've got answers! Get answers to the most commonly asked questions about our managed technology solutions.

Reduce e-waste and promote efficient use of business resources with the only true sustainable managed technology solution.

Meet our industry innovators! They are focused on simplifying the managed technology experience to drive efficiency and cost savings.

Access the latest news and press release content from Calero.

Ready to take the next step? See our managed technology solutions in action. Book your personalized demo today!

Consider Calero for your upcoming RFI/RFP. Let us know how we can help.

Bring your unique experience to an innovative, growing company. Join our team today!

banner

Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 MIN READ

The Value of Managed Services in TEM: How to Simplify Technology Expense Management

Updated September 2, 2022

Technology Expense Management (TEM) stakeholders have their plates full when it comes to managing spend, from handling invoices, to tracking thousands of technology devices, and dealing with billing discrepancies. There aren’t enough hours in the day to handle every single detail. In turn, billing errors and cost savings opportunities can fall through the cracks.


TEM programs for a global enterprise can be complex, but technology expense management services can simplify the process and ease the burden on the IT department.

How TEM Makes Life Easy for Enterprises 

Having the automation and expertise of a TEM solution can save your team hours each week. These services can do much of the heavy lifting so there's no need for managing expenses with spreadsheets and manual work. TEM can offer great cost savings not just for your technology department, but for your entire enterprise.

TEM Solution Services: Streamlined Deployment and Activation

Although some stakeholders may fear it could be challenging and time-consuming to implement a TEM program, bringing in experts can allow the organization to free up valuable internal resources and execute a smooth, efficient deployment with vendors.

What to look for when choosing a TEM provider

A valuable TEM provider will:

  • Know exactly what questions to ask vendors beforehand such as: “Why are we doing this implementation? What do we need the process to look like? What are the problems and pain points? How are these problems solved today?”
  • Work directly with vendors to get the required information and implement best practices.
  • Be able to educate the customer on best practices and brief them on how everything works up-front, so there’s no surprises during the process.
  • Sets standards across vendors and can influence vendor practices.

The Technology Journey Beyond Deployment

How do TEM Solution Services simplify the overall program to make day-to-day life easier?
Invoice processing
and Managed Bill Pay features are just a couple of the many benefits that come from working with a third-party TEM service and will give your team more time to focus on higher priorities.

How can a TEM provider help with invoice processing?

Valuable TEM providers will understand how to process invoices accurately and in a timely manner. They will have a robust system that empowers TEM experts to load, verify, dispute, and optimize invoices. For businesses with mission-critical operations, these resources are an essential part of what a successful TEM program accomplishes.

Beyond Implementation

Going live is just the beginning. After implementation, it’s important for TEM providers to focus on automating and optimizing processes based on the specific thresholds and preferences of your organization and provide recommendations accordingly.

With the right program, you can expect to see significant cost savings. The initial implementation and audit will surface these opportunities and efficiency gains. Once initial disputes are settled, continuous auditing ensures billing accuracies are maintained and you will see a drop in billing discrepancies over time.

“We recently implemented a TEM program with our customer, who has 33 thousand mobile devices across 56 countries, in just three months. By leveraging our extensive experience working in the global environment, we are able to drive success for our enterprise customers across the world.”- Nicola Whiting, Vice President of Operations, Calero

Discover the Difference with Managed Services

Managing your technology expenses has never been easier. Calero offers technology for invoice processing called Smart Automation. This product brings together invoice collection, load, and a management system into one streamlined, automated solution.

Learn More About Smart Automation

Contact us to learn more about how we can help you with telecom, mobility, and SaaS technology initiatives within your organization.