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Blog, Press & Events

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The Continued Rise of Unified-Communications-as-a-Service: Trends for 2022

We’ve all seen the explosion of UCaaS, both in the enterprise and in our personal lives. Zoom and Teams meetings became the norm to communicate and collaborate at work an.

Mistakes Made with Microsoft Teams and Zoom Calling Plan Implementations

The business environment has undergone numerous recent transformations, including the decoupling of person-to-person communication from traditional telephony platforms. P.

Top 3 Mistakes Made in MS Teams Deployment

The current rapid adoption of digital transformation and work-from-anywhere environments have combined to make the use of SaaS applications to connect employees, contract.

Why UCaaS is Rapidly Replacing Traditional Telecom Services & What You Need To D...

Updated August 9, 2022 Cloud-based telephony solutions, like Unified Communications-as-a-Service (UCaaS) are increasingly viable alternatives to platforms such as VoIP an.

5 Ways to Prepare for the Microsoft Office Price Hike

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capab.

Budgeting Considerations for 2022

With only one quarter left in the year, it’s the ideal time to check technology spending and make a new budget to set your company up for success in 2022. With the rise o.

UCaaS: Understanding the New Face of Call Accounting

Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information .

UCaaS: If You Can’t See You Can’t Act

Your essential checklist to save, manage and optimize your digital communications spend.

Call Accounting 2.0: Hybrid Solutions Blending UCaaS and Legacy Communications D...

Updated January 19, 2022 The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migratio.