IT departments have more significant initiatives that require effective collaboration with clients and suppliers and real-time cost transparency than ever before. No longer is IT...
By Scott Davis The new era of IT requires enterprises to enable a wide variety of technology services at massive scale, which has led to...
By Scott Davis As communications technology has evolved, so has the terminology. Telecom Expense Management (TEM) initially centered around telecom and network spending. But as...
Welcome to the third edition in our series on IT cost optimization. If you haven’t already, be sure to read parts one and two. In...
We’re excited to announce the release of Calero PINNACLE 7.2. The latest version offers enhancements to invoice management, chargebacks and switch integration, among others,...
Welcome to part two in our series on IT cost optimization. As promised in part one, I will examine the principles outlined in Gartner’s recent...
Managing wireless costs in an environment where they are becoming increasingly important to every aspect of business is no easy task. Carriers often don’t make...
This Memorial Day, we’d like to take a moment to honor all those that have served our country, and especially those that have made the...
The enterprise IT ecosystem has continued to rapidly evolve in 2018, as organizations adapt to seize new opportunities and face new challenges. The major overarching...
By Larry Foster The digital revolution is now the common strategic challenge for every IT organization across the globe. IT managers are continually tasked with...
By Scott Davis Current Trends and Drivers in the Healthcare Industry The healthcare industry is undergoing a rapid transformation. Healthcare organizations are contending with increasing...
By Larry Foster Last week, I attended the AOTMP annual conference. AOTMP is a well-recognized international brand, and as the TEM industry has transformed and...
Call accounting software has many great features, such as tracking emergency and suspicious calls, setting up employee directories, identifying business vs. personal calls, pinpointing customer...
Worldwide telecommunication spending is projected to reach $1.6 trillion by 2018, according to Statistica, but many organizations have a hard time managing communication spend. The...
Is your enterprise leveraging the latest innovations in communications technology and tools? Check out The Top 10 Trends that are Transforming Enterprise Communications infographic below....
Written by: Larry Foster, Product Strategy & Vision New self-serve analytical capabilities are changing the role of TEM Full disclosure, I am a TEM guy....