The client, as a global company, faced complex challenges in order to manage invoices, telecom services, and mobility devices across a number of offices. The organization needed a solution that could support global invoice loading and processing as well as a central management tool for a global fleet of mobile devices and SaaS licenses.
Summarize this article with:
The Challenge
The client was going through heavy manual processes for cost allocation each month—including downloading their data from Microsoft 365’s portal every month and manually comparing invoice charges. Not only was it time consuming, but complex tiered licensing made monthly audits even more of a headache to ensure what they were paying for matched their contracts.
- Heavy manual burden
- Complex cost allocation model
- Limited visibility into global assets
- Lack of confidence in audits
The Calero Solution
Shifting Chaos into Confidence
Integrate a Single Source of Truth
In the client’s initial onboarding, Calero deployed a Single Source of Truth model where there was none before. For Telecom and Mobility Expense Management, the platform turned a previous manual process into one that:
- Automatically loads and processes invoices
- Checks invoices against contract rates and automatically raises a dispute where discrepancies are found
- Gives time and confidence back while reducing swivel-chairing between vendor portals
- Reveal comprehensive reporting and analytics on costs per department, region, and cost center
Where previously the client was spending hours per month ensuring costs were on-contract and appropriately allocated, Calero gave a single platform to manage all of these expenses with ease.
