We’ve all seen the explosion of UCaaS, both in the enterprise and in our personal lives. Zoom and Teams meetings became the norm to communicate and collaborate at work an.
Recent posts by Sheikh Ali
Top 3 Mistakes Made in MS Teams Deployment
The current rapid adoption of digital transformation and work-from-anywhere environments have combined to make the use of SaaS applications to connect employees, contract.
Why UCaaS is Rapidly Replacing Traditional Telecom Services & What You Need To D...
Updated August 9, 2022 Cloud-based telephony solutions, like Unified Communications-as-a-Service (UCaaS) are increasingly viable alternatives to platforms such as VoIP an.
UCaaS: Understanding the New Face of Call Accounting
Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information .
UCaaS: If You Can’t See You Can’t Act
Your essential checklist to save, manage and optimize your digital communications spend.
Controlling the Unified Communications-as-a-Service (UCaaS) Spend Explosion
Updated January 19, 2022 Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Servic.
Part 2: Auditing IT Expenses in a SaaS World - New Challenges, New Approaches
In Part 1, we examined the challenges enterprises face in effectively auditing SaaS spend. Billing practices for cloud services are complex and often disorganized, and tr.
Part 1: Auditing IT Expenses in a SaaS World with Similar Needs and New Challeng...
Traditional enterprise fixed and mobile spend audits are a stable and mature service offered by every large expense management company as well as a plethora of smaller pr.
Part 2: The UCaaS Enterprise Spend Black Hole
Earlier we explored the challenges of managing UCaaS spend in today’s dynamic environment. Now we’ll take a broader look at the factors deepening the problem, including t.