Whether you are new to telecom expense management (TEM) or are considering switching from another provider, we know that the process of getting started can seem overwhelming. Calero’s customer-centric telecom professionals do everything in their power to simplify the implementation process and ensure your needs are met.
It Starts with Understanding Your Needs
From the start, we learn your organization’s unique situation and needs to ensure we can provide the value you seek. If applicable we do an up-front analysis of your data to establish realistic savings and ROI estimates and guarantees. Then we provide predictable pricing so you always know what you are getting.
Clear Path for Success
When you become a Calero customer we establish dedicated account managers to help you throughout the entire relationship – from implementation onward. Our team works closely with you as an extension of your staff to ensure that all processes, technical and business requirements and deliverables are clearly mapped out and adhered to according to best practices.
Working Hard so You Don’t Have to
We do the heavy lifting to set-up your database, build your corporate structure/inventory, and ensure successful initial and ongoing loading of your telecom data.
We take the lead to ensure success on any required integrations with AP, HR, GL or third party applications.
Your Data, Your Format
We don’t require you to jump through hoops to make your data fit our system. We do what is necessary to work with your carrier in whatever formats available, paper or electronic.
We provide unlimited instructor-led online training to ensure your users are always up to speed.
Integrated Managed Services and Workflow Processes
You benefit not only from integrated world-class software, but also from the productivity and process improvements you gain from integrated managed services and workflows.
It doesn’t matter if we’re your first TEM provider; our goal is to be your last one!
Talk to us about your current situation and needs. We’ll never pressure you into something you don’t need.