White Paper

KenniscentrumGoing Beyond Just Managing Telecom: How to Ignite More Value

Going Beyond Just Managing Telecom: How to Ignite More Value

Organizations are moving beyond simply managing traditional telecom expenses to provide real business value to the organizations they serve.

Communications Lifecycle Management (CLM) helps organizations manage the entire communications estate from procurement-to-payment with the goal to clearly understand technical, operational and financial performance in aggregate, and demonstrate the impact the communications estate is having on the business.

This paper highlights two case studies, the United States Postal Service and The City of Dallas, and shows how they implement CLM across their organizations and the benefits they have gained.