The Evolution of Communications Lifecycle Management
AT A GLANCE
To manage telecom, mobility, apps, and the next generation of wearables and the Internet of Things, companies must evolve existing telecom management capabilities to support the future of enterprise communications.
By aligning lifecycle technologies and goals across a variety of communications technologies, companies can effectively take a new Communications Lifecycle Management approach to their holistic technology environments.
Successful CLM practitioners can effectively reduce direct communications costs by 15% or more while simultaneously reducing the in-house labor needed to conduct low-value work such as processing invoices and placing service orders.