The Business Value of Call Accounting
The telecom environment has changed dramatically, but telecom remains one of the top five expenses for most organizations. Modern call accounting software, now available on-premise or as a monthly cloud service, still does a great job of monitoring both landline and cellular usage. But savvy Telecom/Unified Communications Managers know that advanced call accounting has evolved far beyond its origins, and can provide quantifiable business insights designed to insure future growth and success.
A call accounting solution generates strong return on investment with productivity gains and telecom savings. Typical savings on overall telecom expenses are 10% or more.