By Larry Foster
To succeed as a telecom manager or communications department member of your organization, you’ve got to make the right moves to guide the organization’s decisions. That requires more than simply trusting your gut. Rather, you must have the right wisdom, vision and the know-how to get the information you need in time to make a difference.
Thanks to the continued explosion in computing capabilities, business intelligence (BI) has boomed in recent years. However, the traditional method of implementing a BI program driven by feeding periodic snapshots of data into an all-encompassing data warehouse can prove to be ineffective for many modern applications.
The technology is now mainstream to embed powerful BI capabilities directly into an enterprise application. An exciting aspect of this transformation is that analytic capabilities have moved into the hands of those that can act on it. As a result, organizations have far better tools for further improving business processes, reducing costs and servicing their internal customers.
However, myopically relying on technology alone without ensuring business processes and data models are aligned around your BI program will inadvertently create more costly operational problems than it solves.
If you are incorporating new analytics approaches into your Telecom Expense Management (TEM) applications, below are 4 critical decision points to consider – prior to rolling out your strategy:
In the end, with BI tools embedded into enterprise solutions, it is critical for ICT executives to be thoughtful about their overarching strategy before diving in head-first. The points above will help you determine how you organize your practice, the team and the focus areas for each.
By Larry Foster To succeed as a telecom manager or communications department member of your organization, you’ve got to make the right moves to guide...
By Larry Foster To succeed as a telecom manager or communications department member of your organization, you’ve got to make the right moves to guide...
By Larry Foster To succeed as a telecom manager or communications department member of your organization, you’ve got to make the right moves to guide...
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