Calero has incorporated new, powerful and interactive analytics that are automatically updated into the latest release of PINNACLE to help you take analysis much further than previous reporting capabilities. With this visually compelling data, you now have intuitive insight around your IT service and support operations to uncover opportunities and to proactively manage risks to issues you may not yet know exist; further creating questions you didn’t think to ask.
Identify trends and discover answers to questions like:
The analytics platform provides a real-time means for combining and manipulating data to help you discover insight and answers to these questions. IT operations management will be better equipped to make timelier strategic decisions.
Start leveraging the value of the integrated management portfolio to combine information from across all aspects of IT business operations to explore trends derived from inter-relationships that are often too complex to reconstruct manually.
InSight Analytics unifies information sources in a way that allows you to easily ‘slice and dice’ data through visual pivot tables, allowing more ad hoc, deeper exploration of business activities without requiring assistance of expensive IT Data Analysts who are often not familiar with the business operations.
PINNACLE customers can download the latest version to get started on:
To learn more about PINNACLE 6.5.2 SP1 or schedule your upgrade:
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