News + EventsCalero Further Strengthens Managed Mobility Services with Addition of Industry Expert Billy Howes
August 8, 2019

Calero Further Strengthens Managed Mobility Services with Addition of Industry Expert Billy Howes

Former American Airlines Mobility Expert Will Lead Solutions Consulting for Company

Rochester, NY USA (August 8, 2019) – Calero Software, a leading global provider of Technology Expense Management (TEM) and Managed Mobility Services (MMS) software, announced that Billy Howes has joined as Vice President, Solution Consulting, and will lead the company’s global consulting services. Howes will work in partnership with the global sales, client success and product organizations to deliver solution-oriented software and services tailored to customers’ unique business challenges. The announcement comes as Calero continues to build upon the momentum of its record success in 2018, and continued success in 2019 in both new customer bookings and MMS revenue growth. Calero is a portfolio company of Riverside Partners, a Boston-based private equity firm.

“Billy’s unbridled passion for creating innovative solutions will make him a tremendous asset to Calero and our customers,” said Joe Pajer, Calero’s President and CEO.  “With Billy’s experience and leadership, our customers can be confident that their solutions are being designed by a team of consultants led by an industry pioneer with deep technical knowledge and a history of innovation.  And perhaps even more exciting, they can rest assured that Billy understands their needs and pain points as he has ‘walked a mile in their shoes.’”

Howes brings over 15 years of extensive experience in designing unique and innovative solutions that provide meaningful data, which will enable customers to drive impactful business outcomes.  In his new role, he will be responsible for ensuring that Calero’s service portfolio meets and exceeds the needs of its customers.  Howes will also head up a “Voice of the Customer” forum, which empowers end users with direct access to Senior Leadership to provide suggestions for enhancements to the Calero product roadmap, implementation processes and ongoing service delivery.

Before joining Calero, Howes served as Vice President of the Government Managed Mobility Services Division at DMI, where he was responsible for providing strategic mobile services that met stringent government requirements, including mobile expense management.  Prior to DMI, Howes pioneered the enterprise mobility practice at American Airlines, including establishing trusted partner relationships in support of more than 100,000 mobile devices and 165,000 mobile assets. While there, he was recognized as a distinguished mobile innovator in 2015 for architecting the first ever Mobile Innovation Center, which was built to drive innovation and collaboration throughout the airline.

Howes is a former United States combat veteran, having spent 9 years in the US Marine Corps as a Satellite Communications Engineer.

About Calero

Calero is a leading global provider of Communications and Cloud Lifecycle Management (CLM) solutions designed to turn communication data into actionable insight by simplifying the management of voice, mobile and other unified communications services and assets. With a deep commitment to innovation and customer service, Calero’s CLM approach enables organizations to support the full communications lifecycle, from procurement to payment, including software and services that aid Telecom Expense Management (TEM), Managed Mobility Services (MMS) and Usage Management. Calero has thousands of customers in over 50 countries worldwide, including Fortune 2000 corporations, universities and government agencies. Calero is a portfolio company of Riverside Partners, a Boston-based private equity firm. Learn more at

About Riverside Partners

Founded in 1989, Riverside Partners is a middle market private equity firm currently investing Riverside Fund VI, L.P. The fund focuses on growth-oriented companies primarily in the healthcare and technology industries. Riverside Partners is particularly experienced at partnering with founders, owners and management teams and it brings substantial domain expertise and operating experience to its portfolio companies. For more information, visit