University of Cincinnati – 2017 Calero Innovation Award Winner
Award Category – Outstanding Innovator
The Outstanding Innovator Award recognizes an organization who has demonstrated continued focus on making improvements in areas including data visibility, cost savings, workflows, business transparency and more.
University of Cincinnati – Jembe K. Ntumba, Information Technology Manager
The University of Cincinnati has been a long-standing customer of Calero. When the University decided to move from an older version of Calero to a newer one, it was a huge change on their part. They needed more advanced functionality that would allow them to improve upon internal processes, and provide more visibility to their end users by enabling self-service capabilities. With the University maintaining their database infrastructure onsite, existing resources were often slim and tasks were handled manually.
Since the upgrade and integration of other solutions, the University has benefited greatly from the increased flexibility and efficiencies gained. Users can now easily access data through optimized work flows and view customized reports as needed. This increased visibility has allowed them to be more transparent and enable users to make sound business decisions. It’s also helped reduce costs previously encountered. The University of Cincinnati is extremely pleased with their results and is currently looking to integrate other solutions, such as their internal service request/incident solution from Team Dynamix Application into Calero.
About the 2017 Calero Innovation Awards
Calero is extremely proud to support over 3000 clients. By supporting such a broad set of enterprises, universities and government agencies, we have a unique insight into the continual innovation being driven across the communications management industry today. The Calero Innovation Awards are our way to spotlight the most forward-thinking of these regional and global organizations. The winners were selected based on the impact and business value created by implementing new processes and approaches to managing their communications lifecycle.