Knowledge CenterTelecom Management for a Large Retailer

Telecom Management for a Large Retailer

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Creating Massive Savings for a Large Retailer

One of the largest and fastest growing retailers in North America went through an extensive application and business partner evaluation process which involved an RFP, multiple on-site demonstrations, customer interviews and product evaluation.

The primary objectives of this large corporation revolved around gaining control of their enormous service inventory; reduction in the number of internal systems, databases and spreadsheets; improved data integrity; and cost savings through the implementation of TEM processes.