How Advanced Analytics Changes the Game For Telecom Management and Beyond
Managing communications invoices and expenses has been a fairly frustrating task in recent years. With less than desirable static reports and limited drill-down capabilities, organizations have struggled to realize the full benefits from their telecom, mobility and other unified communications data.
However, the introduction of advanced analytics into Telecom Expense Management (TEM) and Communication Lifecycle Management (CLM) solutions represents a game-changing opportunity. By evolving from static reports and dashboards to interactive data discovery tools, organizations can explore and link the broad array of telecom, networking, and mobility data with specific business objectives, driving truly actionable insight.
Join the expert, Hyoun Park, Chief Research Officer of Blue Hill Research, as he discusses the impact this new breed of intelligence is having on the industry.
KEY WEBINAR TOPICS
- How to gain greater insights to support cost reduction, risk reduction, and process optimization
- The benefits of empowering telecom and mobility analysts with self-service discovery
- Why visibility into the full communications lifecycle, not just telecom expenses, is needed
- Recommendations and next steps to gain communications-based analytical insights
Hyoun Park is the Chief Research Officer of Blue Hill Research where he oversees day-to-day research operations, delivery and methodology focused on vendor and technology selection. In addition, Park covers analytics and enterprise mobility technologies as a noted advisor, social influencer, and practitioner. Over the past 20 years, Park has been on the cutting edge of web, social, cloud, and mobile technologies in both startup and enterprise roles.