The System Integration component of our IT Telecommunications Management solution automates the exchange of information between your relevant business applications and software packages — such as ERP, CRM, HR, GL, AP, AR, PBX, VoIP, corporate Helpdesk and communication devices – to streamline system updates and workflow.
System Integration includes the following capabilities:
Our solution includes the ability to send programmatic codes to provision a PBX or VoIP system.
Telephony Switch Audits
We can set up the ability to automatically query a PBX or VoIP system, to obtain a system download of all provisioned voice services and cross-correlate them to your managed inventory.
We provide published APIs to enable the automated exchange of data with your other enterprise systems.
Go one better with System Integration – contact Calero today.