System Integration

System Integration

The System Integration component of our IT Telecommunications Management solution automates the exchange of information between your relevant business applications and software packages — such as ERP, CRM, HR, GL, AP, AR, PBX, VoIP, corporate Helpdesk and communication devices – to streamline system updates and workflow.

System Integration includes the following capabilities:

Telephony Provisioning

Our solution includes the ability to send programmatic codes to provision a PBX or VoIP system.

Telephony Switch Audits

We can set up the ability to automatically query a PBX or VoIP system, to obtain a system download of all provisioned voice services and cross-correlate them to your managed inventory.

Published APIs

We provide published APIs to enable the automated exchange of data with your other enterprise systems.

Go one better with System Integration – contact Calero today.