Telecom Expense Management, or TEM, provides a way for businesses to get telecommunications spending under control, even as it continues to dominate IT budgets. Gartner reports overall IT expenses reached $3.8 trillion in 2014, with telecommunications taking up over 40 percent of the budget. When an enterprise examines its IT budget to discover cost savings, looking at its telecom expenses is one of the first stops it makes. TEM provides companies with experts who can identify cost saving measures, streamline expense handling and provide financial planning for telecommunication budgets.
Many enterprises choose to outsource TEM due to the expenses involved in creating an experienced in-house team. In the time it takes to recruit and set up an expert team, telecommunications expenses often remain untracked and poorly managed. Instead, an outsourced team is a ready-made option to quickly deploy to maximize cost savings.
An enterprise’s infrastructure may not effectively integrate TEM into the rest of the system. Adding this feature after the fact may prove difficult if the enterprise already has multiple telecommunication services and would rather handle expenses manually. Spreadsheets or paperwork are not the most efficient ways to look at telecom cost trends and other expense analytics, especially when management wants to reduce the budget. TEM has specialized tools that minimize telecommunications expense complexity and paints a clear picture.
An enterprise may deal with dozens of telecommunication vendors for services such as PBX, video conferencing software, mobile data, smartphone purchases and other necessary expenses. Sorting through these bills is a full-time job on its own. Multiply that by the amount of telecom vendors the enterprise deals with, and it’s not hard to see how easy it is to lose track of whether bills are accurate or services are useful. TEM takes over bill handling, looks over each expenditure to see if it’s benefiting the company, assesses whether the charges seem accurate and reviews other vital information.
TEM provides a 7.7 percent average savings for enterprises, which adds up quickly when the company considers how much of the budget goes toward telecommunications expenses. Before settling for out-of-control telecommunication expenses, explore the benefits of TEM.
Learn more about Calero’s TEM solution. Download our case studies today!
Worldwide telecommunication spending is projected to reach $1.6 trillion by 2018, according to Statistica, but many organizations have a hard time managing communication spend. The...