Telecom expense has traditionally been the most challenging of IT costs to manage. With the emergence of software-as-a-service, cloud computing, the Internet of Things, and software-defined networks, the rest of the IT world is quickly catching up. Join Hyoun Park as he discusses best practices for expanding your existing Telecom Expense Management (TEM) program into a bigger IT management program leveraging the robust capabilities available with TEM.
You will learn:
-How the latest trends and technology are driving change
-How the challenges of traditional TEM and cloud expense management are similar in nature (and why TEM is a good place to start)
-How other organizations are benefiting from ITEM best practices using sample use cases