Having complete visibility into telecom usage is an integral step in better understanding call activity, how calls are being handled, ensuring compliance and maintaining optimal performance. In this session, learn how BNSF Logistics, an industry-leading transportation intermediary company, leveraged their Calero call accounting software to achieve immediate results – just weeks after implementation. Join Holly Roberts as she shares her company’s incredible journey as they sought out to find the right call accounting solution and how they used the actionable insights gained through robust reporting capabilities to garner quick wins.
Key takeaways include:
– What prompted the company’s search for a new call accounting solution
– Understanding their solution requirements and criteria
– How BNSF Logistics was able to boost productivity and efficiency with better insight