BlogUsage Management
SBC in VoIP Networks

The Value of SBC Matching in VoIP Networks

September 14, 2017, Usage Management

Two sets of CDRs for the same call: A perfect match or a data disconnect? By, Kari Bittner As Telecom managers migrate to SIP trunks...

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transforming-it-landscape

Transforming the IT Landscape: Becoming a Strategic Enabler

August 24, 2017, Communications Lifecycle Management, Expense Management, Usage Management

By Larry Foster If you’ve been in IT since the mainframe days, the accelerating pace of change we’re experiencing may make your head spin. IT...

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Management Challenges for IT-as-a-Service and How TEM Can Help

Top 5 Management Challenges for IT-as-a-Service and How TEM Can Help

August 17, 2017, Communications Lifecycle Management, Expense Management, Usage Management

The Uncanny Parallels to Telecom and Mobility and Why it Matters by Scott Davis IT organizations face a growing trend towards usage and service-based cloud...

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Change the Game with Call Analytics

Change the Game with Call Analytics: Go Beyond the ‘What’ and Learn the ‘Why’

July 20, 2017, Usage Management

By Paul Miller Making sense of call record data can be difficult and time consuming. Today’s telecom managers must manage a mix of voice communications...

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Telecom Expense Management and the CFO

Optimize Your Cloud Investments with TEM Best Practices

July 13, 2017, Communications Lifecycle Management, Expense Management, Usage Management

By Scott Davis IT is increasingly becoming both usage and service-based, driven by trends to deliver software, infrastructure and platforms as a service. Those within...

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Learn about the top 5 VeraSMART Call Accounting Reports

5 VeraSMART Reports Managers Can’t Live Without

May 18, 2017, Expense Management, Usage Management

By Paul Miller We’ve spent a lot of time recently discussing our guided analytics package, InSight Analytics, and how it transforms communications data into clear...

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Calero VeraSMART 12

Coming Soon! The All-New Calero VeraSMART 12 User Experience

April 21, 2017, Expense Management, Usage Management

We have great news for Calero VeraSMART users! Next month, we’ll be pulling back the curtain on the all-new VeraSMART 12 release. Get ready for...

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Avaya Engage 2017

Top 3 Takeaways From 2017 Avaya Engage

February 22, 2017, Expense Management, Usage Management

By Larry Foster, Head of Product Strategy I have just returned from the 2017 Avaya ENGAGE conference in Las Vegas. Presented by Avaya and IAUG,...

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VeraSMART

What’s New in Calero VeraSMART V11.2

February 9, 2017, Expense Management, Usage Management

Calero is pleased to announce the release of Calero VeraSMART V11.2. This release has many enhancements. The major updates are outlined in the article below,...

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2017 Calero Innovation Award

2017 Calero Innovation Awards: Accepting Nominations Now!

January 5, 2017, Communications Lifecycle Management, Expense Management, Mobility / Service Support, Shared Services Management, Usage Management

Calero is accepting nominations for the Calero Innovation Awards Recognizing key industry innovators among our broad customer base 2016 was full and exciting for those...

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