BlogUsage Management
Change the Game with Call Analytics

Change the Game with Call Analytics: Go Beyond the ‘What’ and Learn the ‘Why’

July 20, 2017, Usage Management

By Paul Miller Making sense of call record data can be difficult and time consuming. Today’s telecom managers must manage a mix of voice communications...

Read More
Telecom Expense Management and the CFO

Optimize Your Cloud Investments with TEM Best Practices

July 13, 2017, Communications Lifecycle Management, Expense Management, Usage Management

By Scott Davis IT is increasingly becoming both usage and service-based, driven by trends to deliver software, infrastructure and platforms as a service. Those within...

Read More
Learn about the top 5 VeraSMART Call Accounting Reports

5 VeraSMART Reports Managers Can’t Live Without

May 18, 2017, Expense Management, Usage Management

By Paul Miller We’ve spent a lot of time recently discussing our guided analytics package, InSight Analytics, and how it transforms communications data into clear...

Read More
Calero VeraSMART 12

Coming Soon! The All-New Calero VeraSMART 12 User Experience

April 21, 2017, Expense Management, Usage Management

We have great news for Calero VeraSMART users! Next month, we’ll be pulling back the curtain on the all-new VeraSMART 12 release. Get ready for...

Read More
Avaya Engage 2017

Top 3 Takeaways From 2017 Avaya Engage

February 22, 2017, Expense Management, Usage Management

By Larry Foster, Head of Product Strategy I have just returned from the 2017 Avaya ENGAGE conference in Las Vegas. Presented by Avaya and IAUG,...

Read More
VeraSMART

What’s New in Calero VeraSMART V11.2

February 9, 2017, Expense Management, Usage Management

Calero is pleased to announce the release of Calero VeraSMART V11.2. This release has many enhancements. The major updates are outlined in the article below,...

Read More
2017 Calero Innovation Award

2017 Calero Innovation Awards: Accepting Nominations Now!

January 5, 2017, Communications Lifecycle Management, Expense Management, Mobility / Service Support, Shared Services Management, Usage Management

Calero is accepting nominations for the Calero Innovation Awards Recognizing key industry innovators among our broad customer base 2016 was full and exciting for those...

Read More
insight-analytics

How Telecom and UC Managers Can WOW Senior Management

September 15, 2016, Usage Management

Applying Analytics and Visualization to Uncover Hidden Issues By Kari Bittner, Director Sales Enablement Let’s face it, telecom managers don’t get a lot of “love.”...

Read More
Cisco Live

2016 Cisco Live Conference – “Time to Recalibrate Your Perspective on Everything”

July 15, 2016, Usage Management

Written by; Larry Foster, Head of Product Strategy My first thought when I read the theme for Cisco Live 2016 – “Your Time Is Now” was...

Read More
Business Value of Call Accounting Thumbnail

The New Business Value of Call Accounting

June 16, 2016, Usage Management

How Global Brands are Applying Call Accounting Software to Solve New Business Challenges Do you remember when making long distance calls were so expensive that...

Read More