BlogAn App Is Not an Application

An App Is Not an Application

March 19, 2014, Mobility / Service Support

I was on site at a client’s office a few weeks back discussing the mobile Point of Sale (mPOS) app they are working to roll...

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The Mobile Experience Is a Bunch of Hype

March 12, 2014, Mobility / Service Support

You may agree like many in fast growing markets that the rate of growth or significance of the changes in the market, while strong, can’t...

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BYOD and Your Company’s Security

March 7, 2014, Mobility / Service Support

Let’s set the stage with a hypothetical scenario that may resonate with you. You are leading the charge for a small to medium sized business...

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What Are You Doing with Smartphones that Went for a Swim?

February 26, 2014, Mobility / Service Support

A recent study from MarketWatch detailed out some $47 billion in old smartphones sitting unused in drawers, boxes and cabinets in the US alone.  I...

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You Can Observe a Lot Just by Watching

February 19, 2014, Mobility / Service Support

Yogi Berra probably wasn’t referring to service desk metrics when he said “you can observe a lot just by watching,” but it applies nevertheless. Service...

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The Customer is Always Right

January 6, 2014, Mobility / Service Support

I was reading an online Time article today about the rise and fall of Blackberry (“How BlackBerry Went From World’s Hottest Tech Company to a...

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A Breath of Fresh Air

December 3, 2013, Communications Lifecycle Management

Take a deep breath. Exhale slowly. No, this isn’t yoga class. It’s the new world of communications management. This changes everything. For too long, the...

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Managed Mobility Services

November 18, 2013, Mobility / Service Support

Enterprise Mobility Our Managed Mobility Services help organizations manage and optimize mobile workforce performance – by securing access functions and providing expert insight and logistical...

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